Virtual ticket is a reality
A local train company is providing customers with a virtual
ticket to make travelling by train that bit easier.
First TransPennine Express (FTPE) has updated its mobile app so
that customers travelling to and from Manchester Airport can use
their phone as a ticket.
FTPE introduced a mobile app in October last year that allowed
customers to purchase tickets and plan their journeys. This app has
now been updated to allow customers purchasing Airport Advance
tickets the opportunity to receive their ticket in a digital
format, known as an mTicket.
The app works on almost any phone ranging from older style Nokia
handsets to the latest smartphones. The mTickets could eventually
be rolled out on all FTPE routes but are for now only available for
direct journeys to and from Manchester Airport.
Customers can pay for tickets by credit or debit card, with no
booking fee and all transactions are protected by award-winning,
certified security software.
Once purchased customers can either collect their tickets from
booking offices or ticket machines or opt for the mTicket all
within ten minutes of pressing buy.
Tickets to or from Manchester Aiport that are purchased via the
app will automatically be made available to customers on their
phone.
The updated App will also provide customers with train times,
fares and through it's GPS capabilities, live departures and
arrivals from their local station.
It also now lets customers buy group tickets for up to eight
people and synchronises with the FTPE website (www.tpexpress.co.uk)
so all mobile and web purchases can be seen in one place. The app
allows users to buy tickets and check times for all the UK's train
services and is completely free to download.
Vickie Tennant, FTPE's e-Commerce Manager commented;
"We are delighted that we have been able to introduce these
added features to what has so far proved a very popular App.
"Customers travelling to and from Manchester Airport will now be
able to plan their journey, buy their ticket and travel on FTPE
services all via their mobile phone.
"The Live arrival and departures board is also a really useful
addition that will keep customers informed of the very latest train
running information."
To date nearly 8000 customers have downloaded the FTPE App.
The FTPE App can be downloaded for free via the appropriate app
store and customers are advised to search for tpexpress. It can
also be downloaded by texting shortcode 'TPEAPP' to 86688' *
*Texts will be charged at users standard text message rate.
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