Home > About FTPE > Our Commitment > Corporate Social Responsibility Our Commitment
At First TransPennine Express we are dedicated to providing you with the best possible service we can. The following pages set out our commitment to users of our franchise, as well as reporting on our performance to date.
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Corporate Social Responsibility
First TransPennine Express takes its wider role very seriously. We appreciate that as a train operator we are not just a business but a part of the community.
Corporate Social Responsibility is an integral part of our Company vision and values and we believe that achieving our vision will not only enhance our performance as a Company but will also deliver positive social benefits.
As part of a leading international public transport provider we continue to contribute towards sustainable development by encouraging alternatives to the car thereby improving the environment, reducing road congestion, vehicle emissions and the number of road traffic accidents. We also play our part in the wider community by engaging with and responding to our customers and their elected representatives.
The safety and security of our staff and passengers remains our highest priority. We continue to develop our total safety culture and have strengthened our management structure to give greater emphasis to managing safety and other Corporate Social Responsibility issues. We want our safety culture to permeate every level of our Company from the Executive Safety Committee that reports to our board through to every employee at every one of our companies.
We continue to invest in staff development as we recognise that this is essential if we are to deliver high quality services to our customers, to make our Company the employer of choice in our industry and to continue to grow our business.
Again this year we have set ourselves challenging targets to improve our performance in the vital areas of health and safety, environment, our people and our customers. We will continue to monitor our progress against our targets and report our results again next year.
