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Station Info

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Durham (DHM)

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Station Address

North Rd
Durham
DH1 4RB
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Opening Times

  • Monday-Saturday: 7:00 AM - 12:00 AM
  • Sunday: 9:00 AM - 12:00 AM
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  • Transport links

    Connection timeYes5 minutes (minimum)
    Cycle storageYes
    Sheltered cycle storageYes 
    Cycle storage locationYessouth end of Platform 2
    Car parkYes Available
    Taxi rankYes

      Durham is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Taxi Rank number : 0191 386 6662

    Bus servicesYes

      Information to plan your onward journey is available in a printable format here

  • Ticket buying and collection

    Ticket office openingYes
    • Saturday: 7:00 AM - 8:00 PM
    • Sunday: 9:00 AM - 9:00 PM

    Advance tickets, reservations and Railcards only available during the following hours : Monday to Saturday 08:30 - 17:45; Sunday 10:00 - 17:45

    Self-service machinesYes 
    Collect from counterYes 
    Collect from machineYesFour machines on Southbound platform and two Cash/Card machines on Northbound platform.
    Penalty faresYes

    Penalty Fares do not apply when travelling from Durham station.

  • Accessibility and mobility access

    Customer help pointsYes
      Staff helpYes
      • Monday-Friday: 24 hours
      • Saturday: 24 hours
      • Sunday: 7:00 AM - 11:59 PM
      Accessible ticket machinesYes
      Accessible ticket office counterYes

      All machines are DDA compliant

      Induction loopYes 
      Ramp for train accessYes
      Accessible taxisYes
      Accessible public telephonesNo
      Accessible toiletsYes
      Step free access coverageYesPartial Station
      Impaired mobility set downYes
      Disabled parkingYesParking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
      Accessible car park equipmentNo
      WheelchairsYes
      Ticket gatesYes 

    • General services information

      Customer serviceYes
      • Monday-Friday: 8:30 AM - 5:00 PM

      We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

      Left luggageNo
        Lost propertyYes
        • Monday-Friday: 9:00 AM - 4:00 PM

        Located at Newark North Gate station. Lost property handed in/found is kept for 21 days at the station before going to Newark

        British transport policeYes 0800 40 50 40

      • Staffing

        Staffing levelYesPart Time
        • Monday-Saturday: 7:00 AM - 12:00 AM
        • Sunday: 9:00 AM - 12:00 AM
        CCTVYes

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