Edinburgh station Princes Street Edinburgh Lothian
EH1 1BB
The lifts are out of order between Market Street Entrance and Platform Level at Edinburgh station.
Available in part on the main concourse during Station Opening times
Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts.
All Virgin Trains East Coast machines are DDA compliant in the Travel Centre
There is a Customer Information Point in the Main Concourse opposite the main departure boards.
A drop off area is located at Calton Road, an assistance call point is located beside the lift.
Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator:
At entrance to Public Toilets
Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.
The Mobility Assistance Room is located opposite platform 4.
There is step free access to all parts of the station with lifts and escalators giving access to the platforms
Accessible Booking Office Counter, Height Adjusted Ticket Office Counter
In the Travel Centre
Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).
Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit: www.lothianbuses.com
All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space.
Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit: www.plusbus.info
Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit: www.edinburghtrams.com
Buses pick up from Market Street, which is a right turn out of the station.
Buses drop off at the bus stop on Jeffrey Street, close to the Leonardo Hotel.
(Please note, the following changes apply on Monday 1 January 2024 only:
Bus pick up for buses to Lockerbie and Carlisle is from Waterloo Street, outside the Apex Hotel.
Bus drop off is on Waterloo Street, opposite the Apex Hotel.)
Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.
Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse.
Located on concourse Located by the ticket office
Female toilets,Male toilets,
Opening Hours:
London North Eastern Railway
Located: the LNER lounge is opposite platform 4.
Tickets Accepted in London North Eastern Railway First Class Lounge:
Restricted tickets: All First Class tickets valid only on other train operators.
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges.
Facilities: Toilets, meeting rooms, TV, newspapers, screens with updated train information, telephone.
Refreshments: Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
Wi-Fi: Yes
Showers: Accessible showers are currently unavailable due to refurbishment.
Coffee shop Public House/Bar Food outlet (Seating available)
Time
Platform
Operator
Cancelled -
Last updated:
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