Common Sense Policy
This new Policy comes into effect from the 1st July, with any Ticket Irregularity Reports or Unpaid Fare Notices issued before the 1st July 2016 being processed through our external suppliers.
All correspondence should therefore be dealt with as per the paperwork and contact details that have been sent to you.
Please email RevenueProtection.Office@firstgroup.com if you have any further queries.
For full details please click Common Sense Policy