We're sorry that something has gone wrong, whether it was with your journey or your booking or any other thing on TransPennine Express. Whether your complaint was caused by us, our suppliers or other rail businesses, we'll do everything we can to sort it out.
Please use theto tell us:
We want to hear your views and thoughts, so we have lots of low effort ways for you to get in touch with us:
telephone: 0345 600 1671 from 06.00 to 23.00
7 days a week including Bank Holidays, except Christmas Day and closing at 18:00 on Boxing Day, New Year's Eve and New Year's Day.
write: Customer Relations, TransPennine Express, Freepost, ADMAIL 3878, Manchester, M1 9YB
We will respond to your comment or complaint as quickly as possible.