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We kicked off the franchise with a new look and identity, designed to bring our vision to life. We’ve been busy revamping everything from train liveries to waiting rooms, First Class lounges to our website – and it’s great to hear you think we’re looking good.
Small, but mighty, a proper cup of coffee can make a big difference in getting you switched on and ready for your day. One of the first things we brought on board was Lavazza coffee, complete with snazzy built-in filter.
Customers have already enjoyed 100,000 cups of the hot stuff and we celebrated with a unique art installation at Lime Street Station.
Italians may do it best when it comes to coffee, but you can’t beat an Eccles cake or cup of Yorkshire Tea. We’ve teamed up with local businesses and suppliers across the North and Scotland to bring on board the best sweet and savoury snacks the region has to offer.
We also created pop up pitches at Huddersfield, Hull and Middlesbrough stations for local traders too. Anyone for a Stottie?
What do food, music and art all have in common? Northern talent, of course. We launched the Where Next Project and the hunt for Future Stars in these fields, then teamed them up with famous local mentors, including Tony Singh, Julia Bickerstaff and Shaun Keaveny.
After months of hard work, they presented their innovations and ideas at a Showcase event at Huddersfield Station. Check out how it went…
Charity begins at home and we’re super proud to have provided £100k of support for projects from Community Rail Partnerships and environmental projects proposed by local communities. The latter form part of our annual Transform fund (formerly Green Grants) and will be open again soon for new applications. Keep your eyes peeled!
Finally, and most importantly, we kept up the good stuff and improved the performance of our trains, helping you arrive on time and enjoy yourself along the way. We love hearing your stories from around the network, so don’t forget to send us a tweet when you’re out and about!
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