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An extra 1.7 million people have travelled with TPE during its first year of operation with 27 million customers travelling in total.
Over the next three years, the company will oversee an investment of £500 million in 220 brand new carriages, the first of which are now being built and will begin arriving from summer 2018.
The carriages will provide an additional 13 million seats a year which is enough to fill Old Trafford stadium more than 150 times.
In the last 12 months, the company has made improvements to its on-board catering service and locally sourced products are now available on-board as well as fresh coffee, 100,000 cups of which have been enjoyed to date.
Discounted fares have been created for jobseekers and 16 to 18 year olds adding to the list of great values Railcard discounts that are already available.
In the life of the franchise, £18 million will be invested in TPE’s stations and enhancements have already been made, such as the installation of new waiting shelters and a First Class waiting room at Huddersfield station and a modern makeover for the waiting room at Manchester Airport station. A £1.4 million redevelopment of Hull Paragon station is now underway and four new retail units will be introduced as part of this.
TPE will be celebrating their first anniversary by handing out free chocolates to customers on-board it’s trains on Monday 3rd April 2017.
Leo Goodwin, Managing Director for TransPennine Express said:
“In the last 12 months, we’ve made significant strides towards creating an improved railway for the people of the North and are now one of the fastest growing train companies in the country.
“I’m proud of the things that we’ve already delivered for customers, but there’s more coming up. Shortly we will begin a £32 million refurbishment of our existing train fleet which includes the installation of modern, comfortable seating, free Wi-Fi, an on-board entertainment system and at seat plug-sockets. Excitingly, the first set of our brand new trains are now being built and over the next three years, we will be delivering more than £500 million of investment including 220 new carriages.”