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The Railway 24/7, a six-part documentary series going behind the scenes at TransPennine Express (TPE), launches on Wednesday 10 June at 9pm on Channel 5.
From the control room to maintenance depot and on-board to stations, The Railway 24/7 will reveal what it takes to move millions of passengers across the North every year.
The series will take an in depth look at every aspect of the rail operations as the team work under intense pressure in order to keep the railways, a lifeline for the North of England and Scotland, operational.
Episode one of The Railway 24/7 begins by giving access to cameras at one of the busiest times of the year on the railways, December, when TransPennine Express was faced with delays and cancellations and colleagues such as Billy Vickers, one of the stars of the documentary, is facing furious commuters.
In Manchester, outside the Ardwick depot, a derailment causes an immediate logjam of passengers and Simon Wildgoose and his team must try to jack up the 230-tonne train and clear it from the tracks before the evening rush hour.
Whilst colleagues face issues on the frontline, the episode also shows TransPennine Express accepting the state-of-the-art fleet of new trains after investing £500m to transform travel and customer experience across the North.
Liz Collins, Interim Managing Director at TransPennine Express, said: “We wanted to show customers and regular commuters the inner workings behind our operation and so gave the cameras an access all areas pass to film each and every aspect of our business and the wonderful people we have working for us.”
“We’re excited to be making our TV debut this Wednesday, we know the documentary will show some high moments, such as accepting Nova, our new fleet of trains, and some challenging moments such as storms, fare-dodgers and trespassers.
“We are looking forward to sharing these moments with viewers and giving an open and honest insight into TransPennine Express.”
The first episode of The Railway 24/7, made by Blast! Films, will be aired on Wednesday 10 June at 9pm on Channel 5, with each subsequent episode shown every Wednesday at the same time.