Our app is the ultimate travel buddy; book tickets, check live train times, and more.
From today, Monday 15 June, it is compulsory for customers travelling on TransPennine Express (TPE) services to wear a face covering, as per the guidance set out by HM Government to help combat Covid-19.
Customers who are travelling through TPE stations without a face covering may be asked by station colleagues why they are not wearing one - who will explain why a face covering is required to travel on public transport. However, some customers will be exempt from wearing face coverings such as children under the age of 11, people with disabilities and those who suffer from breathing difficulties.
Alongside this, there will be the roll out of hand sanitiser points throughout key TPE managed stations to encourage those using the railways to keep up the fight against the spread of Covid-19.
Other precautions which are currently being taken to protect customers from Covid-19 at stations include the introduction of red and green seat markers on trains to help enable social distancing, the introduction of clear two-metre markings at on flooring in areas where people are likely to queue at TPE stations and an increase in cleaning onboard trains, with the focus being on cleaning those areas that colleagues and customers are more likely to touch.
Liz Collins, Interim Managing Director for TransPennine Express, commented: “Over the last few months we have had to come to terms with lots of changes on the railway and face coverings being mandatory for those using public transport is another one.
“From today you will see this important change with customers and my fellow colleagues on trains and stations wearing face coverings. These measures have been brought into place to protect everyone who uses our trains and help reduce the risk of any spread of Covid-19.”
For the latest up to date information, please visit our website: https://www.tpexpress.co.uk/