Elf on the Luggage Rack on the lookout for naughty and nice rail travellers

Thursday 02nd December 2021

Elves have appeared on train services across the North and Scotland, keeping an eye on which passengers are being naughty or nice.

The elves were first spotted on a TransPennine Express (TPE) service by three-year-old Indiana Shaw, who couldn’t hide her delight at seeing the cheeky elves.

The Elf on the Shelf has been a Christmas tradition in many households since the concept was first invented in 2005. The idea is that the elves are sent by Father Christmas to keep an eye on your children and report back to the North Pole who has been naughty and who has been nice.

Indiana Shaw’s Mum, Victoria, said: “Indiana couldn’t contain her excitement when she saw the mischievous elves and it’s safe to say she was on her best behaviour for the entire journey!” 

Customer Experience Director for TransPennine Express, Kathryn O’Brien said: “We loved seeing children’s faces as they spotted the elves perched on the luggage rack and sitting on seats on our services.

“It’s a magical time of year and now more than ever we want to encourage people to get out and about and make those human connections that we all need, and as a provider of travel, we know we can make a difference and our trains can help make those connections this Christmas.”

With an increase in travel expected during the Christmas period, TPE is continuing to keep customers safe across the North and Scotland. The rail operator has 20 teams of sanitation busters that are continuing to clean key touch-points in their stations and on board the 100 plus carriages that operate across their network.

Tickets can be bought online via the TPE website or using the TPExpress App where people can pay using Apple Pay, Google Pay or PayPal. E-tickets are also available allowing customers to use their phone instead of a paper ticket.

Following updated government guidance, face coverings must be worn on all trains and at stations. Please be kind and considerate as some people may be exempt. For more information visit  the TPE website.

 

 

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