Your chance to talk with our Timetable Managers at TPE

Friday 26th November 2021

Rail customers in the North and into Scotland are being invited to book a space at #TalkTPE events and chat virtually with members of the TransPennine Express (TPE) Train Planning team.

The train company is giving its customers the opportunity to get in touch, ask questions and discuss the things that matter to them when it comes to travelling by train.

The next #TalkTPE session will be hosted by Long Term Planning (LPT) Timetable Manager, Luke Gardner, who is responsible for putting together future timetables for the services across the TPE network, as well as supporting the continuous improvement of the customer’s experience.

The main theme for the next #TalkTPE event will discuss key timetable changes planned to be made by the train company next month. It also offers customers the opportunity to raise any questions about how timetables are planned and put together.

The event will take place between 5 pm and 7 pm on Tuesday 30 November 2021, where customers will have the opportunity to have a one-to-one discussion with the team lasting 15 minutes. 

Customers can sign up for the next event at: http://bit.ly/TalkTPE and spaces will be offered on a first-come, first-served basis.

Luke Gardner, LPT Timetable Manager at TransPennine Express, said, “We have been listening carefully to the feedback we have received from passengers as they have returned to TransPennine Express following the easing of Covid restrictions.  The changes in December aim to increase services where there is clearly demand.  We are always keen to hear individuals’ needs in relation to the train plan, and how small interventions to the timetable, may significantly improve the journey opportunities for our passengers. This is your forum to make your needs known.”

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