TransPennine Express customers warned to plan carefully ahead of weather-related disruption

Sunday 30th January 2022

The East Coast Mainline between Newcastle- Edinburgh will be closed between 9pm tonight (Sunday 30th January) until 9am on Monday 31st January and with difficult conditions expected, customers are advised not to travel on this route this evening.

Delays and disruption are also expected on the West Coast Mainline (the route between Manchester and Edinburgh/ Glasgow via Preston) with Network Rail imposing speed restrictions from 6pm tonight. Customers travelling on the West Coast Mainline are advised to allow for additional time for travel.

Customers may defer their journeys, and any tickets already purchased for travel this weekend will be valid on our services up to and including Monday 31st January or a full refund can be obtained at https://www.tpexpress.co.uk/help/refunds and there will be no admin fee for this.

Anyone that experiences a delay may be entitled to compensation with more information available at: www.tpexpress.co.uk/help/delay-repay-compensation.

Chris Nutton, Major Projects Director for TransPennine Express, said: “The safety of our customers and colleagues is our number one priority and we’ll do all we can to keep our customers on the move where travel is possible. Customers should be aware that difficult travel conditions are expected this evening and into the early hours of Monday morning.

“With disruption highly likely, we are encouraging customers to check for the latest travel updates on our website: https://www.tpexpress.co.uk/travel-updates

If you require information about your journey or have any other questions, in the first instance we encourage you to tweet us on @TPEAssist or WhatsApp on 07812 223 336. Alternatively, please contact our Customer Relations team on: www.tpexpress.co.uk/help/contact-us.

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