Move Information on the Move

24 Jan 2012

A local train company is providing more and more information to customers when they are on the move.

First TransPennine Express (FTPE) has updated its mobile website,, to incorporate useful information such as station facilities and opening times.

FTPE are the first train operator to use GEO Location technology to identify the users nearest station customers with live train arrival and departure information.

It will now also update users on local weather conditions and onward travel options as well as details of nearby cafes, restaurants, shops and taxi services.

The site enables customers to further plan their onward journey providing links to nearby bus operators and flight and terminal information for Manchester International Airport.

Nick Donovan, FTPE's Managing Director said,

"We know that customers really value information and we are delighted that we are now able to provide them with more useful tips and local knowledge.

"Previously our mobile website provided customers with live train arrival and departure information and we have now added to this with data feeds that will help customers complete their onward journey.

"We recognise that by providing information about what is in and around the station will mean that we are able to enhance our customer's travel experience with FTPE."

FTPE operates around 120 services a day to Manchester Airport from across the north of England and from Scotland and customers using these services will be able to find further information about their departing flight and which terminal it is scheduled to depart from.

The groundbreaking mobile website has been developed in partnership with Manchester based digital  agency Code Computer Love.

FTPE's mobile website, available on all internet enabled phones and has seen a recent 20% improvement in its usage.



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