Free WiFi at three Northern Lincolnshire stations helps keep customers connected while they wait

Free WiFi at three Northern Lincolnshire stations helps keep customers connected while they wait

25 Jan 2016

We are now offering a free, fast and unlimited WiFi service at its Scunthorpe, Cleethorpes and Grimsby stations. We've teamed up with O2, a leading digital communications company, to provide the service.

Access to the new O2 Wifi will be completely free, with the stations utilising 100mb dedicated connections to help support fast internet and ensure reliability at even the busiest sites and times.

First TransPennine Express Station Manager Dean Lancaster said: “The Wifi will be a great addition to our stations and is just one part of our commitment to passengers to improve their journey and make each experience more enjoyable.

“We’re really happy to have joined up with such a popular and reliable network as O2, and it’s great they’ve come on board to provide our customers with what is set to be a great service.”

It’s this kind of focus on improving the customer experience that has helped Scunthorpe collect a company award. This month the station won the ‘Keeping Communities Prospering’ catergory at the inaugural ‘BeFirst’ Awards. The award acknowledges their hard work in driving up standards at the station, which is reflected through high internal audit scores and the team’s fundraising efforts.

Dean Lancaster commented: “The ‘BeFirst’ Awards celebrate the best of the best at FirstGroup, recognising people and teams who have made significant contributions to the business over the last 12 months. I’m so proud of my amazing team for the hard work and dedication that they put in on a daily basis.” 

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