Flexi Season FAQ

What is a Flexi Season ticket?
When will Flexi Season tickets be available to buy?
Is a Flexi Season ticket the same as a Season ticket?
How do Flexi Season and other Season tickets vary?
How much can I save with a Flexi Season ticket?
Can a Flexi Season ticket be used on multiple operators?
How can I buy a Flexi Season ticket?
Can I buy an off-peak Flexi Season ticket?
Can I buy a first-class Flexi Season ticket?
Can I buy a child Flexi Season ticket?
Can I use my Railcard?
What happens if I don’t make all eight journeys in 28 days?
Can I still travel if I lose or forget my Smartcard with my Flexi Season ticket?
Can I travel to any station with my Flexi Season ticket?
How do you use a Flexi Season ticket?
Can you use a Flexi Season ticket on any operator?
How much does a Flexi Season ticket cost?
How much is a Flexi Season ticket compared to a Season ticket?
Can you get a refund on a Flexi Season ticket?
If I buy a Flexi Season ticket and only take a couple of journeys can I get the remaining journeys refunded?
Can you get Delay Repay on a Flexi Season ticket?
How does the cost of a Flexi Season compare with Season and Anytime fares?
I bought a Flexi Season but am going to have to go to the office more than I realised, can I exchange my Flexi Season for a Season Ticket?
Can you get a discount on a Flexi Season ticket using a Railcard?
Can I use my Disabled Persons Railcard for discount on a Flexi Season?
I was sick so didn’t use my Flexi Season this month, can I get a refund?

For more help or advice visit tpexpress.co.uk/smart, or call, 0345 600 1671

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