Flexi Season FAQ

What is a Flexi Season ticket?
Is a Flexi Season ticket the same as a Season ticket?
How do Flexi Season and other Season tickets vary?
How much can I save with a Flexi Season ticket?
Can a Flexi Season ticket be used on multiple operators?
How can I buy a Flexi Season ticket?
Can I buy an off-peak Flexi Season ticket?
Can I buy a first-class Flexi Season ticket?
Can I buy a child Flexi Season ticket?
Can I use my Railcard?
What happens if I don’t make all eight journeys in 28 days?
Can I still travel if I lose or forget my Smartcard with my Flexi Season ticket?
Can I travel to any station with my Flexi Season ticket?
How do you use a Flexi Season ticket?
Can you use a Flexi Season ticket on any operator?
Are all operators offering Flexi Season tickets?
Can I use my Flexi Season ticket on services provided by any of the operators who do not offer Flexi Season tickets?
How much does a Flexi Season ticket cost?
How much is a Flexi Season ticket compared to a Season ticket?
Can you get a refund on a Flexi Season ticket?
If I buy a Flexi Season ticket and only take a couple of journeys can I get the remaining journeys refunded?
Can you get Delay Repay on a Flexi Season ticket?
How does the cost of a Flexi Season compare with Season and Anytime fares?
I bought a Flexi Season but am going to have to go to the office more than I realised, can I exchange my Flexi Season for a Season Ticket?
Can you get a discount on a Flexi Season ticket using a Railcard?
Can I use my Disabled Persons Railcard for discount on a Flexi Season?
I was sick so didn’t use my Flexi Season this month, can I get a refund?
Can I buy more than one Flexi Season ticket?
Can a customer use their Flexi Season ticket on Merseyrail services?
Can you use a Flexi Season ticket on London underground or overground services?
Why isn’t the Flexi Season ticket available in the London Zonal Fare area?
Why are Flexi Season tickets not available on every route?

For more help or advice visit tpexpress.co.uk/smart, or call, 0345 600 1671

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