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Amended timetable in operation until further notice:
Protect others. If you are travelling with us, avoid peak times. Please use contactless to buy tickets.
Wear a face covering - this is MANDATORY. (Consider others. Hidden disabilities or medical conditions may mean not everyone can).
The current Government and NHS guidelines for using public transport are here: England and Scotland.
Due to social distancing measures there will be space for as little as a tenth of the usual number of passengers on the railway, which for us at TransPennine Express means our capacity is limited to around 15 to 20 people per train carriage. Therefore we recommend planning ahead, travelling off peak where possible and reserving a space on your preferred train - otherwise we can't guarantee you'll be able to board.
If you do travel with us, remember that it was announced on 04th June that a face covering MUST be worn when using public transport.
We strongly recommend that you also wear a face covering in and around the station but it is not mandatory.
Should part of your journey require the use of a rail replacement bus or coach, you are reminded that face coverings should continue to be worn throughout your journey.
Please be considerate of others, hidden disabilities or medical conditions may mean that not everyone can wear a face covering. There are some exemptions including babies, children under 11 years old, people with disabilities and those with breathing difficulties.
The sunflower lanyard can be worn by customers who may have a hidden disability and are not able to wear a face mask. Sunflower lanyards can be collected from any TPE ticket office.
Please check your journey before you travel. A reduced frequency timetable remains in operation across the TransPennine Express network allowing those who have to travel get to where they need to be, so please check your journey as your usual service may not be available.
Please buy your ticket before you travel either through our app or on our website. By selecting the e-ticketing option, your tickets will be delivered straight to your mobile app for free, so you will need the TPExpress app to use your tickets.
Season tickets for your Smart card are also available to buy online before you travel. Just upload the ticket to your Smart card at a TransPennine Express ticket machine in the station or automatically as you pass through the ticket gates.
Our ticket offices in stations will remain open where you can purchase tickets if you are unable to buy online or use the ticket vending machines. Contactless payments are accepted at the ticket office. We are still able to take cash payment if you have no alternative, but contactless is recommended.
If you need assistance to make your journey please book before you travel so we can help you on your journey.
Due to the social distancing measures in place, please allow extra time to make your journey.
Please avoid using trains during the peak hours (before 1000 / between 1500 & 1800) and travel during quieter times if you can – usually between 1000 and 1500 and after 1800.