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Help point located on ticket hall concourse.
Lifts to both platforms
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
Buy a Chelmsford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details:
Bus stops are located outside the station on Duke Street.
There is a dedicated Cycle Point, with free cycle parking, plus secure cycle parking and premium cycle parking. This is in Park Road, opposite the station.
Replacement transport stop at the bus stop on Victoria Road by station entrance
There is a taxi rank outside the station.
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.