ASLEF industrial action- 6-11 May. Find out more
Diss station Station Road Diss Norfolk
IP22 4HN
March 2024: Due to some current staffing vacancies within our station team at Diss, customers may find the ticket office closed at times when it would usually be open. We apologise in advance for any inconvenience while we are actively recruiting and training some new colleagues to join the team.
Details of nearest taxis are shown on station information poster
Help points can be found at the following location(s):
Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
This station has step free access to both platforms. However, please note that it is a long walking route from the ticket office to Platform 2 (for trains towards Norwich) if you can't use the stepped footbridge between platforms. There is a shorter route via a barrow crossing across the track which can only be used with staff assistance, so please allow plenty of time for your journey.
This station is a category B2 station according to ORR station classification system https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Accessible Booking Office Counter, Accessible Public Telephones, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
There are 5 cycle stands located under the footbridge steps on Platform 1 (for trains towards London), as well as 5 cycle stands under the footbridge steps on Platform 2 (for trains towards Norwich).
Rail replacement bus services pick up and drop off in the station car park.
Onward Travel, Taxi Rank
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage
The male and the female toilets are located in the station building and can be accessed from Platform 1 (for trains towards London). An accessible toilet is available via the waiting room on Platform 1, for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 19:30Saturday 05:30 - 19:30Sunday 07:30 - 19:30
The main waiting room is located in the station building on Platform 1 (for trains towards London). There is another waiting room on Platform 2 (for trains towards Norwich), and this is available for customers to use between the hours of 05:30-19:00 Monday to Friday, 05:30-19:30 on Saturday's, and 07:30-19:30 on Sunday's.
Atm Machine, First Class Lounge
Time
Platform
Operator
Cancelled -
Last updated:
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