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Hemel Hempstead station London Road Hemel Hempstead Hertfordshire
The lifts are out of order between platforms 2/3 and exit at Hemel Hempstead station.
Card payment only.
This station is not staffed at all times, when this station is unstaffed we
can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
� Please contact London Midland Assisted Travel on 0800 092 4260
There are lifts�providing step free access�between the subway and�all platforms.�
Alternatively there are 28 steps up to platform 4,�28 steps up to platform 3 and 2 and�28 steps up to platform 1.
There is level access via main entrance to Booking Hall and subway; also level access direct to subway via side gate.
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Customer Help Points, Impaired Mobility Set Down
There are�3 Ticket Vending Machines available at Hemel Hempstead, located inside the Booking Hall and outside the station entrance�by the short stay car park.� These machines accept card payment only.
Information to plan your onward journey is available in a printable format�
In the event of engineering the bus/coach will collect from: Public service bus stops outside station entrance.
Taxi free phone
Cycle Storage Sheltered
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Hemel Hempsted is accredited by the Secure Station Scheme**
Left Luggage, Lost Property, WiFi