Buckenham

Buckenham station
Station Road
Buckenham
Norfolk
NR13 4HW

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Station Message

Buckenham receives a very limited train service so please check timetables and journey planners before travelling to or from this station. The nearest stations with a more frequent service are Brundall or Cantley.

There is step free access to both platforms, however Platform 2 (for trains towards Norwich) is accessed either via a very long road route, or across a barrow crossing. The surrounding roads and footways are like farm tracks so it is not advisable to use this station if you use a wheelchair or a mobility scooter.

Buckenham At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Customer Help Points
  Help points can be found at the following location(s):
  - Platform 1 (for trains towards Great Yarmouth and Lowestoft) - Opposite the entrance to this platform, fixed to the grey post beneath the customer information screen
  - Platform 2 (for trains towards Norwich) - Just inside the white entrance gate to this platform, fixed to the grey post beneath the customer information screen
- Induction Loop
- Ramp For Train Access
- Staff Help Available
  This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
  What assistance is available for customers using this station?
  - Board and alight
  - Ramp assistance
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By calling 0345 600 7245 (option 4)
  - By using one of the two Help Points at this station
  Assistance meeting point is on the platform.
- Step Free Access
  
  There is a very limited rail service to this very rural station. There is step free access to both platforms, however Platform 2 (for trains towards Norwich) is accessed either via a very long road route, or across a barrow crossing. The surrounding roads and footways are like farm tracks so it is not advisable to use this station if you use a wheelchair or a mobility scooter.
  This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is on the platform.
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Ticket Machines, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  
  LE
- Smartcards
  
  SmartcardIssue : No
  SmartcardValidator : No
- This station does not offer
  
  Prepurchase Collection, Ticket Machine, Ticket Office
Getting to / from the station
- Cycle Storage
  
  Storage Space: 4 spaces
  Cycle Shelter Provided: No
  Cctv: false
  Storage location:
  There are two cycle stands on Platform 1 (for trains towards Great Yarmouth and Lowestoft), just beyond the old station building.
- Rail Replacement Services
  
  Rail replacement bus services do not serve this station. Customers are advised to use either Brundall or Cantley stations for rail replacement services.
- This station does not offer
  
  Car Park, Onward Travel, Taxi Rank
Staffing and general services
- Customer Service
  
  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Lost Property
  
  Monday to Sunday – 24 hours All Bank Holidays – 24 hours
- This station does not offer
  
  Left Luggage, Staffing Level
Station Facilities
- This station does not offer
  
  Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room, WiFi

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Buckenham

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Buckenham

Station Message

Buckenham At a glance

Station details

Accessible Taxis

Customer Help Points

Induction Loop

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Smartcards

This station does not offer

Cycle Storage

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

This station does not offer

This station does not offer

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