Where Next

For TPE

The commencement of the new franchise is the start of an exciting future for TransPennine Express. We have a renewed mission, we’ve been given the vital role of connecting the North to make it greater than it’s ever been. TransPennine Express will be transformed into a vibrant and modern rail operator for the north of England and Scotland.

Over the next seven years we’re going to be delivering more than £500 million of investment to transform TransPennine Express. Making travelling on our network easier, better and more enjoyable. There’ll be more services, more seats, brand new state of the art trains, and a better on-board offering. 

View our infographic summarising the transformation.

  • Transforming Journeys

    Key benefits of the new TransPennine Express franchise:

     


    New and improved trains

    • 44 new state of the art intercity trains, 220 new carriages introduced by 2019
    • Fleet size increases by two-thirds, with over 70% of it new
    • Existing trains all fully refurbished.

     


    More capacity

    • 20,000 extra peak seats per day giving an 80% increase into five largest cities in the North; with 13 million more seats across our timetable each year by 2019
    • More than double existing capacity on Sundays.

     


    New and better connections

    • 55% increase in TransPennine Express connections between seven largest cities on the network by 2019
    • New 125mph rolling stock supporting reductions in journey time across the region
    • Direct trains from Newcastle to/from Manchester Airport reinstated in December 2016 with two trains per hour service to Newcastle in December 2017
    • New direct services from Liverpool to Glasgow from December 2018
    • Extension of TransPennine Express services beyond Newcastle to Edinburgh from December 2019
    • 16 additional services per day from Glasgow and Edinburgh to Manchester by 2019
    • Six trains an hour between Manchester and Leeds every hour – over 100 services a day
    • Weekend services at similar frequency to weekdays
    • More early and late trains supporting the economic development of the region
    • An integrated network with better connections with local rail, bus and light rail
    • 13 new destinations served including St Helens and Morpeth added to the TransPennine Express network from 2017 and 2019, respectively. Both gaining new hourly direct links to Edinburgh, Leeds, Liverpool, Manchester, Newcastle and York.

     


    Modern, flexible and value for money ticketing

    • Paperless tickets via mobile, available on all routes and for bus/rail journeys
    • Enabling Smart in the North – integrated ticketing with local smart card schemes
    • More through ticketing with bus, Manchester Metrolink and other tram or light rail systems
    • Discounted fares available for 16-18 year olds and for job-seekers
    • Online direct debit season ticket purchase and further group travel discounts
    • Bookings available up to 26 weeks in advance for Anglo-Scottish services
    • Delay Repay when things go wrong; automatic compensation for registered customers.

     


    Better connected, better informed, better customer experience

    • Free Wi-Fi on Anglo-Scottish services and at all stations by summer 2017
    • Free Wi-Fi on all trains by July 2018 with free TV programmes and films on demand
    • Improved on-board catering, and plugs and USB ports accessible at every seat
    • Real-time passenger information screens on all trains by April 2019
    • New mobile app with journey planner; real-time seat availability on the app and website
    • 24/7 social media team; hearing loops on every train; cycle storage on board.

     


    Station improvements

    • Total of £18m invested in stations across the franchise (19 stations in all)
    • £2.8m investment in customer information systems at stations
    • £1.4m Hull station retail development
    • New or improved ticket offices at Manchester Airport, Huddersfield and Hull
    • Extra car parking spaces and additional cycle parking
    • Improved customer facilities at stations including Click & Collect.

     


    Community and sustainability benefits

    • 30% reduction in train carbon emissions
    • 31% reduction in non-traction energy use
    • 90% of waste to be recycled or prepared for re-use (from 2018)
    • A Living Wage employer, covering all of our employees and contracted staff
    • Dedicated fund to help small businesses grow through innovative use of our stations
    • £29m of funding to support customer and community identified improvements in the franchise.
  • New Timetables

    We’ve got some excellent improvements to our timetable over the coming years:

    • Six TPE trains an hour between Manchester and Leeds from December 2017.
    • New route from Manchester Airport to Newcastle from December 2017.
    • A standardised timetable, meaning a “weekday” service seven days a week from December 2017.
    • Direct Liverpool to Glasgow service from December 2018.
    • Liverpool to Newcastle service extended to Edinburgh from December 2019.


    This means more capacity with:

    • 20,000 extra peak seats per day giving an 80% increase into five largest cities in the North; with 13 million more seats across our timetable each year by 2019
    • More than double existing capacity on Sundays.

     
    New and better connections

    • 55% increase in TransPennine Express connections between seven largest cities on the network by 2019


    Wondering where our Barrow, Blackpool and Windermere services have gone? We’ve transferred them over to the new Northern Rail franchise. They’re going to have some exciting plans to improve those services as well.

  • Transformational Timeline

    This timeline shows when you can expect some of our exciting improvements!

    While some things will take time to implement, customers will notice some changes immediately. The catering across our services will begin to improve from the start of the franchise, while the refurbishment of our Class 185 rolling stock will start later this year. We are also committed to improving our response to delays and cancellations, with an automatic delay repay system implemented within 12 months and Wi-Fi at all TPE stations in 2017. We have also introduced discounted fares for 16-18 year olds and for job-seekers.

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