Flexi Season tickets

Yes. However, if you have a Flexi Season ticket on your Smartcard, we recommend you wait until after you've used all 8 days of travel on your active Flexi Season ticket before buying a new one.

If you need to buy another Flexi Season ticket before you've finished using your active ticket, please make sure the start date of your next Flexi Season ticket commences after the date you intend to use your last day of travel. This is to avoid starting your new ticket before you’ve used all 8 days of travel on your active ticket.

Railcard discounts are not available, except for 16-17 Saver and Jobcentre Plus Travel Discount Card.

Currently any Flexi Season ticket with an origin or destination of Liverpool BR cannot be used for onward journeys on the Merseyrail network and are valid to and from Liverpool Lime Street station only.

If you lose or forget your Smartcard or Flexi Season ticket you will need to purchase a new ticket in order to make your journey.

If you have a Flexi Season downloaded onto your phone via our app, you can download the app on to a new device and still access your account, including your tickets.

You must apply for a refund before the end of the 28-validity period. The refund will be calculated based on the price of an Anytime return ticket for the journey your Flexi Season is valid for, the number of travel days used within the ticket's validity minus the administration fee.

You can apply to see if you're eligible for Delay Repay in times of disruption. If you activate a day's worth of travel and choose not to travel because of train delays, you should apply for Delay Repay.

A Flexi Season ticket is great for helping you save money if you’re commuting during peak-times at least two days a week. The Flexi Season Ticket offers a minimum discount of 20% when compared to the equivalent Monthly Season ticket. You can find the best ticket for your journey here.