Leeds station New Station Street Leeds West Yorkshire
LS1 4DY
Main footbridge and New Station Street
Taxi rank outside New Station Street entrance near the bus interchange.
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: London North Eastern Railway - 03457 225 225 East Midlands Railway - 08000 113323. TransPennine Express - 0800 107 2149. Northern - 0800 1385560. CrossCountry 03448110125
Journey Care assistance is available prior to travel via the relevant Train Operator:
Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225
CrossCountry - 0344 811 0125, textphone 0344 811 0126
East Midlands Railway - 0800 0113323, textphone 18001 03457 078051
TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149
Suitable for disabled passengers. Lifts or Level access to all platforms.
Customer Help Points
Ticket machines available 24 hours. Travel Centre open 09:00-18:00 Mon-Sat and 10:00-16:00 on Sun. *Sometimes the Travel Centre may be closed during these hours due to Covid-19. Customer Information Points open 06:30-20:30 Mon-Sat and 10:00-18:00 on Sun.
First and Yorkshire Tiger both operate a network of frequent local bus routes around Leeds city and West Yorkshire. The Citybus stops here and connects key location in Leeds. For more information about all buses in West Yorkshire visit www.wymetro.com
Buy a Leeds PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
Many bus routes serve bus stops on New Station Street in front of the rail station.
For information about all buses in west Yorkshire visit: www.wymetro.com
The pick up area for rail replacement services is Neville Street outside the front of the Hilton Hotel.
Taxi rank located at Aire Street Entrance, next to Wetherspoons.
Located on the North Concourse near Wellington Street entrance.
Customer Service
Location: In the booking hall
Tickets Accepted in London North Eastern Railway First Class Lounge:
Restricted tickets: All First Class tickets valid only on other train operators.
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.
Facilities: Toilets, TV.
Refreshments: Complimentary: tea / coffee / hot chocolate / orange juice / water / biscuits.
Wi-Fi: Yes
Showers: No
Baby changing facilities are located in the accessible toilet on platform 12 on the South Concourse
WiFi
Time
Platform
Operator
Cancelled -
Last updated:
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