First TransPennine Express recognises the need for this website
to be accessible to all. We have implemented a number of features
to make this website easy to use, especially for users with
This website aims to conform to Level A standard of the W3C's Web
Accessibility Initiative's Web Content Accessibility Guidelines. It
also includes many features found in AA sites such as colour
considerations and easily resizable fonts. We will continue to make
improvements and make sure this website conforms to these
Please Contact Us if you have
questions or feedback regarding the accessibility of this site, or
if you have difficulty using it.
accessibility features on this website
The following features improve navigation for text only
browsers, screen reader users, and users of keyboard
This site uses Cascading Style Sheets (CSS) for visual layout.
If your browser supports it, style sheets can be disabled or
over-ridden to customise the appearance of the website, to your
You can change the font size of each page to your preference
through the browser.
- In Internet Explorer, select View, then Text Size, and then
your preferred size.
- In Netscape select View, then Text Zoom, and then your
preferred percentage size.
- In Firefox press CTRL + to increase font size and CTRL - to
decrease. CTRL 0 will reset sizes to default.
Labels are used to assist access to form fields. All forms
follow a logical tab sequence.
We have worked hard to ensure that our links are meaningful, and
some links are explained in greater detail by using a title
disabled or unavailable.
This website is built to XHTML 1.0 and CSS 1.0 / 2.0 standards
fully comply with the Web Content Accessibility Guidelines (WCAG)
developed by W3C. These guidelines enjoy wide government and media
This website will function and look as intended in browsers that
support these standards. The most common of these are;
- Firefox 2.0 +
- Internet Explorer 6.0+
Our pages aim to conform to Level A compliance as specified by
the Web Content Accessibility Guidelines. This standard is endorsed
by the Royal National Institute for the Blind (RNIB) and
the Disability Rights
Our pages use valid XHTML and CSS. To ensure code quality and that
standards are maintained we are committed to checking this on a
Questions or Feedback
Please Contact Us if you have
any questions or comments regarding accessibility on this
Journey Planning and Retail Site:
Our Journey Planning and retail partner The Trainline offer the
following statement regarding the accessibility on their site:
Our focus is on making the user experience for all users (of
varying levels of ability) a practical and easy one - this can at
times mean considering not only the technical coding standards, but
also the rational information and process flows within the site,
and can on occasion require deviation from published standards. Our
policy, wherever feasible, is to offer the same functionality and
experience to all users, and avoid the need for a 'text only'
version of the site.
We employ within our design team an expert on web accessibility,
and regularly liaise with recognised bodies such as AbilityNet and
Our new developments are build in accordance to:
- The principles set out in PAS78
- W3C's WAI Guidelines, levels 1, 2 (and some of 3) - tested with
Watchfire Bobby and TAW 3;
- Colour contrast testing using 'Snook.ca colour contrast
checker' and is in accordance with Level 3 of W3C's WAI*
- XHTML validation tested with HTML Tidy;
We utilise screen readers as part of our testing regime.