First Transpennine Express
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North TransPennine Route
Cleethorpes to Doncaster, Sheffield and Manchester Airport
Lancaster / Blackpool / Preston to Manchester / Manchester Airport
Manchester Airport, Manchester and Preston to Glasgow and Edinburgh
A - Liverpool to Manchester and Manchester Airport
B- Liverpool to Manchester (Express)
C - Manchester Airport to Leeds and York
D - Hull, Brough and Selby to Leeds and Manchester
E - Scarborough to York
F - Newcastle and Middlesbrough to York and Manchester Airport
G - Barrow-in-Furness to Preston / Manchester Airport
H - Windermere to Oxenholme
L - All services to and from Lockerbie
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What is the new model of train?
Who is making the new trains?
How much will the new trains cost?
Who buys / owns the trains?
What are the benefits of these new trains?
How big are the new trains?
How many people can travel on the new trains?
How many toilets will be on board?
Will there be a first class area?
Will there be space for luggage?
Will there be cycle storage?
Is the new train environmentally friendly?
What will the trains look like inside?
What’s the difference between the current trains and the new trains?
Is ten trains enough – it is really busy – why can’t you buy more?
When will the new trains be in service?
Where will the new trains be used?
How quick will the new trains be?
Why won’t the trains be running on my route?
Who is maintaining the trains?
Are the trains reliable?
Is it going to be more expensive to travel on the new trains?
Does anything have to happen with the track?
Are you going to stop calling at certain stations?
Will there be catering on board?
Are there going to be any changes to the timetable?
What happens to the existing fleet?
I don’t live on the Manchester to Scotland route – how will I benefit?
Are there going to be any future job opportunities?
Where can I find more information?
May 2014 timetable
What’s Happening at Manchester?
What’s Happening at Manchester Airport?
What’s Happening at Leeds?
What’s Happening at Glasgow?
What’s Happening in Edinburgh? (1)
What’s Happening at Liverpool?
What’s Happening at Newcastle?
What’s Happening at York?
What’s Happening at Sheffield?
What’s Happening at Hull?
What’s Happening at Preston?
What’s Happening at Cleethorpes?
Tour de France
What’s Happening and Where?
Can I Take My Bike on Your Train?
Are You Putting on Additional Trains?
I Want to Travel By Train – What Do You Advise?
What If I Can't Get on the Train With My Ticket Because It's So Busy?
I’m Travelling to Manchester Airport that Weekend – What Do You Advise?
Can I Use My 'Le Tour' Ticket On Your Trains?
Can I Use My East Coast Trains or CrossCountry Cycle Reservation on Your Trains?
Selby 50% Offer
I have a weekly / monthly season ticket do I still get the discount?
What if I want to get from Hull to Leeds?
Is the ticket valid just for off peak tickets?
Longer Season Tickets
Is my rail-card and child discount still valid?
Why is work taking place?
What is anytime ticket
Can I still get from Manchester / Bolton to Preston / Blackpool direct?
Where are the replacement buses leaving from?
Will there be someone to help me find and board the bus?
Why can’t all services call at Euxton Balshaw Lane or Leyland?
What are the alternatives for customers at Leyland, Chorley and Buckshaw Parkway for travelling to Manchester?
Can I get a pram on the bus?
Can I get my bike on the replacement bus?
Are there toilets on board the bus?
Can customers take food or alcohol on board coaches?
Can the bus driver let me off at the bottom of my road since he passes there?
What are the engineering works for?
Changes to Ticket Restrictions
Which Tickets are Restricted?
Where Can I Go for More Information?
Why are These Restrictions Happening?
I Usually Travel With an Off-Peak Ticket in the Evenings - What Should I Do Now?
When the conductor says the train is declassified what does this mean?
How much luggage can I take on a train?
Can I park at the station?
Why can't you add extra carriages when it's busy?
Who do I contact about advertising on the poster sites on your stations?
Where do I find station opening hours and station information?
Where do I find my account?
I've got an urgent enquiry and need a response today, how do I contact you?
Why do you only have catering services on some routes?
Group bookings - can we get a discount?
I bought a ticket but there was a problem on the line. How do I get a refund?
Can I take my bike on the train?
Who should I contact if I leave something on a train?
Why do I have to show my ticket to the conductor and again when I get off?
Who do I contact if I need assistance getting on and off the train?
I have bought a ticket online but I now have a query, who can I contact?
Why do you close the line at weekends and replace trains with buses?
Train Time Changes
Weekend alterations (Week 25)
Monday to Friday alterations (Week 25)
Weekend alterations (Week 26)
Monday to Friday alterations (Week 26)
Weekend alterations (Week 27)
Monday to Friday alterations (Week 27)
Weekend alterations (Week 28)
Monday to Friday alterations (Week 28)
Weekend alterations (Week 29)
Monday to Friday alterations (Week 29)
Weekend alterations (Week 30)
Monday to Friday alterations (Week 30)
Weekend alterations (Week 31)
Monday to Friday alterations (Week 31)
Weekend alterations (Week 32)
Monday to Friday alterations (Week 32)
Weekend alterations (Week 33)
Weekend alterations (Week 34)
Monday to Friday alterations (Week 34)
Weekend alterations (Week 35)
Monday to Friday alterations (Week 35)
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Family and Friend Railcard
JCP Discount Card
Network Gold Card
HM Forces Railcard
Scottish Youth Railcard
Two Together Railcard