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N - North TransPennine Route
S - Cleethorpes to Doncaster, Sheffield and Manchester Airport
B - Lancaster / Blackpool / Preston to Manchester / Manchester Airport
SC - Manchester Airport, Manchester and Preston to Glasgow and Edinburgh
1 - Liverpool to Manchester and Manchester Airport
3 - Manchester Airport to Leeds and York
6 - Scarborough to York
7 - Hull, Brough and Selby to Leeds to Manchester
10 - Windermere to Oxenholme
12 - Newcastle and Middlesbrough to York and Manchester Airport
13 - All services to and from Lockerbie
15 - Barrow-in-Furness to Preston / Manchester Airport
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What is the new model of train?
Who is making the new trains?
How much will the new trains cost?
Who buys / owns the trains?
What are the benefits of these new trains?
How big are the new trains?
How many people can travel on the new trains?
How many toilets will be on board?
Will there be a first class area?
Will there be space for luggage?
Will there be cycle storage?
Is the new train environmentally friendly?
What will the trains look like inside?
What’s the difference between the current trains and the new trains?
Is ten trains enough – it is really busy – why can’t you buy more?
When will the new trains be in service?
Where will the new trains be used?
How quick will the new trains be?
Why won’t the trains be running on my route?
Who is maintaining the trains?
Are the trains reliable?
Is it going to be more expensive to travel on the new trains?
Does anything have to happen with the track?
Are you going to stop calling at certain stations?
Will there be catering on board?
Are there going to be any changes to the timetable?
What happens to the existing fleet?
I don’t live on the Manchester to Scotland route – how will I benefit?
Are there going to be any future job opportunities?
Where can I find more information?
When the conductor says the train is declassified what does this mean?
How much luggage can I take on a train?
Can I park at the station?
Why can't you add extra carriages when it's busy?
Who do I contact about advertising on the poster sites on your stations?
Where do I find station opening hours and station information?
Where do I find my account?
I've got an urgent enquiry and need a response today, how do I contact you?
Why do you only have catering services on some routes?
Group bookings - can we get a discount?
I bought a ticket but there was a problem on the line. How do I get a refund?
Can I take my bike on the train?
Who should I contact if I leave something on a train?
Why do I have to show my ticket to the conductor and again when I get off?
Who do I contact if I need assistance getting on and off the train?
I have bought a ticket online but I now have a query, who can I contact?
Why do you close the line at weekends and replace trains with buses?
Train Time Changes
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