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On Sunday 4 June we are offering to refund travel on our services to and from the One Love Manchester concert for ticket holders. Some other public transport providers including Metrolink are also providing free travel for ticket holders.
Customers travelling to Manchester on Sunday 4th June in possession of a One Love Manchester concert ticket will be entitled to claim back the costs of their TPE rail ticket without charge. Customers will be able to claim back the cost of their travel in both directions, with return travel also permitted on Monday 5 June. However, customers must still purchase a rail ticket before they travel.
Concert ticket holders will be able to claim a refund via TPE Customer Relations. Customers should contact us on 0345 600 1671 or firstname.lastname@example.org to arrange this refund, and will be asked to provide evidence of their rail ticket purchase and their concert ticket.