First TransPennine Express (FTPE) runs inter-city train services on three main routes across the North of England. We link Liverpool and Manchester with Leeds, York and the North East, with Sheffield and Doncaster, and with the Lake District and beyond.
In December 2007 our rail network expanded to link Manchester with Glasgow and Edinburgh.
Delivering great service every day.
We know this is what our customers and stakeholders expect from us and it means we have to continuously improve to meet their ever increasing expectation of 'great service'.
Describe the way we work and set a meaningful standard for our employees to drive behaviours that will help us deliver Our Vision
Our five values are:
We set ourselves objectives covering employee, customer, social responsibility and business performance ensuring there is a balanced focus of our business.
There are improvement plans and targets for each of the objectives to drive improvement with progress routinely reviewed and reported. It's vital we keep innovating and improving our service to keep meeting customer expectations.