Terms & Conditions
Introduction
First/Keolis TransPennine Limited makes this Site available to
you to provide information about its business and about certain
products and services available to you.
Please read these Terms of Use (as defined below) carefully.
Your access to, and use of, the website of First/Keolis
TransPennine Limited of 7th Floor, Bridgewater House, 60 Whitworth
Street, Manchester, M1 6LT ("First TransPennine Express") with all
URL's being www.tpexpress.co.uk or derivations thereof
(the "Site") is provided by and is subject to the terms, conditions
and notices set out herein and in our Privacy Policy and all
applicable laws and regulations. By accessing and using the Site,
you accept and agree to be bound by, without limitation or
qualification, these Terms of Use and, if you buy tickets on-line,
by the National Rail Conditions of Carriage (www.nationalrail.co.uk/conditions.htm) , and
acknowledge that any other agreements between you and First
TransPennine Express are superseded with respect to this subject
matter. If you do not agree and accept, without limitation or
qualification, these Terms of Use and the National Rail Conditions
of Carriage, then please exit the Site. By continuing to use the
Site you are deemed to accept and to be bound by the Terms of Use
and, if you buy tickets on-line, by the National Rail Conditions of
Carriage (www.nationalrail.co.uk/conditions.htm) (as
amended from time to time). We may change the Terms of Use at any
time at our sole discretion and your continued use of the Site
after any such changes are made, will indicate your agreement to
those varied terms. For the purposes of the Terms of Use "we",
"our" and "us" refers to First TransPennine Express and any
reference to "you" or "your" means you, the user.
Ownership of Content
First TransPennine Express are the copy write owner of all
graphical and text content that may be found on this web site (all
rights reserved). Unless being used for personal or non-commercial
use, no part of this web site may be copied, modified, or published
without the prior written permission of First TransPennine
Express.
By accessing this site you guarantee to First TransPennine
Express that you will not use this web site for any purpose that is
unlawful or prohibited by these terms, conditions and
notices.
First TransPennine Express also reserves the right to suspend, or
permanently block your access to this site at their discretion.
Links to Third Party Websites
The Site and all of its contents including, but not limited to,
the text, Site (as well as the organisation and layout of the
Site), design, logos, graphics, icons and images (the "Content")
are owned and copyrighted by First TransPennine Express or others
(including our licensors) with all rights reserved unless otherwise
noted. All trade marks, copyright, database rights, design rights,
patents and other intellectual property rights (together "the
Rights") in the Content and the Rights in any software or
underlying software code that is made available for download from
the Site ("Software") are owned by us or our licensors. Any Content
that is a trademark, logo or service mark is also a registered or
unregistered trademark of First TransPennine Express and/or third
parties. Nothing contained in these Terms of Use shall be construed
as conferring by implication, estoppel or otherwise any licence or
right to use any Rights of First TransPennine Express or any other
third party. Where the Content is owned or copyrighted by a third
party, certain restrictions may apply that you have to comply with.
Where these apply, they will be indicated on the relevant part of
this Site. Your use of any Content, except as provided in these
Terms of Use, without the written permission of First TransPennine
Express is strictly prohibited. You are also advised that First
TransPennine Express will enforce their intellectual property
rights to the fullest extent permitted by the law, including the
seeking of criminal prosecution.
Cookies
Cookies allow us to automatically identify you so that we can
deliver news and content best suited to you. When you enter our
site your computer will automatically be issued with a Cookie,
which is a text file, which identifies your computer to our server.
Cookies in themselves do not identify the individual user, just the
computer used. Many sites do this whenever a user visits their
site, in order to trace traffic flows. Cookies themselves only
record which areas of the site have been visited by the computer in
question, and for how long. Users have the opportunity to set their
computers to accept all cookies, to notify you when a cookie is
set, or not to receive cookies at any time, although this of course
means that personalised services cannot then be provided to that
user. Allowing us to create a cookie does not give us access to the
rest of your computer and we will not use cookies to track your
online activity once you leave our site.
Contributions to the Site
Where you are invited to submit any contribution to the Site
(including any text, photographs, graphics, video or audio) you
agree, by submitting your contribution, to grant First TransPennine
Express a perpetual, royalty-free, non-exclusive, sub-licensable
right and license to use, reproduce, modify, adapt, publish,
translate, create derivative works from, distribute, perform, play,
make available to the public, and exercise all copyright and
publicity rights with respect to your contribution worldwide and/or
to incorporate your contribution in other works in any media now
known or later developed for the full term of any rights that may
exist in your contribution, and in accordance with privacy
restrictions set out in the Site's Privacy Policy. If you do not
want to grant to First TransPennine Express the rights set out
above, please do not submit your contribution to the Site.
Furthermore, by submitting your contribution to the Site, you
warrant that your contribution:
is your own original work and that you have the right to make it
available to First TransPennine Express for all the purposes
specified above;
- is not defamatory; and
- does not infringe any law; and
- indemnify First TransPennine Express against all legal fees,
damages and other expenses that may be incurred by First
TransPennine Express as a result of your breach of the above
warranty; and
- you waive any moral rights in your contribution for the
purposes of its submission to and publication on the Site and for
the purposes specified above.
Your Use of the Site
You may download the Content, but only for informational,
non-commercial, non-profitable and personal use and provided that
you do not remove, adapt, alter or obscure any of the information,
Content or notices (such as copyright and other proprietary
notices) contained on the Content. You may not copy, reproduce,
republish, download, post, broadcast, transmit, make available to
the public, or otherwise use the Content (including, but not
limited to, "caching" any material on the Site for access by third
parties or "mirroring" any material on the Site) in any way except
for your own personal, non-commercial use. Any other use of the
Content or the Site requires the prior written permission of First
TransPennine Express;
Content within the "Media Centre" section of the Site may be
reproduced solely for editorial purposes in daily newspapers,
general circulation news magazines, trade publications and
broadcast media;
You may not distribute, modify, copy (except as set forth above),
transmit, display, reuse, reproduce, publish, license, create
derivative works from, transfer, sell or otherwise use Content
without First TransPennine Express's prior written
permission;
You may not create a database in electronic or structured manual
form by systematically downloading and storing any Content on the
Site;
As a condition of your access to and use of this Site, you warrant
to First TransPennine Express that you will not use this Site for
any purpose that is prohibited by these Terms of Use or could
constitute or encourage conduct that would be considered a criminal
offence, give rise to civil liability, or otherwise violate any law
and that you will not use the Site to post or transmit any
infringing, threatening, false, misleading, abusive, harassing,
discriminatory, liable to incite racial hatred, libellous,
defamatory, vulgar, obscene, indecent, scandalous, offensive,
inflammatory, blasphemous, pornographic, or profane material or
material in breach of confidence or privacy. First TransPennine
Express will fully cooperate with any law enforcement authorities
or any court order requesting or directing it to disclose the
identity of anyone posting or transmitting any such information or
materials. You also warrant to tell First TransPennine Express as
soon as you become aware of any unlawful or prohibited use of this
Site by any third parties;
You are responsible for complying with local laws and regulations
of the jurisdiction from which you access this Site. This Site
should not be accessed in any jurisdiction where for any reason the
publication or availability of this Site is prohibited. First
TransPennine Express does not represent that this Site complies
with laws in all jurisdictions. If you are in doubt, you should
seek legal advice and if necessary, terminate your use of this
We endeavour to keep this website free from viruses and other
malicious programs. We cannot accept responsibility, however,
for any such programs that might be transmitted to your computer as
a result of your use of the site or a third party website. First
TransPennine Express shall not be liable for any damages to, or
viruses that may infect your computer equipment or other property,
by reason of your use of, access to, or downloading of any material
from, this web site.
Disclaimers
Information, data, advice and opinions expressed in this Site
should not be relied upon for personal, legal, financial or other
decisions. You should consult an appropriate professional for
specific advice tailored to your situation. First
TransPennine Express cannot be held liable for either direct or
indirect damage or loss, including lost profit, incurred through
use of the information, data, advice or opinions expressed in this
Site
First TransPennine Express shall use reasonable care and skill
in carrying out the services contained in this site. However all
content (including the information, names, images, pictures, logos
and icons regarding or relating to First TransPennine Express, its
products and services (or to third party products and services))
and all products and services are subject to change and are
provided to you "as is" and on an "is available" basis. While First
TransPennine Express has taken all reasonable effort to ensure that
the information contained within the web site is correct, you
should be aware that the information it contains may be incomplete,
incorrect, or may have become out of date and is provided without
any representations or any kind of warranty made of any kind
(whether expressed or implied by law) to the extent permitted by
law, including, but not limited to, the implied warranties of
suitability, satisfactory quality, merchantability, fitness for a
particular purpose, non-infringement, compatibility, security and
accuracy.
Please note that some jurisdictions may not allow the exclusion
of implied warranties, so some of the above exclusions may not
apply to you. Without limiting the foregoing, First TransPennine
Express neither warrants nor represents that your use of any
Content will not infringe the rights of any third parties nor that
the Content will be accurate, complete or up-to-date.
First TransPennine Express assumes no responsibility for any
information not provided on this Site or for the failure of any of
our services offered on this Site, including but not limited to the
provision of train service information and the sale of rail
tickets.