The ticket office at Putney will be closing at 1840 on Sunday 11 October 2026.
Accessibility Information
There is information about accessibility
Accessible Parking
2
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Putney Passenger Assistance Meeting Point 0:
Gateline
The gateline is directly in front of you as you enter the station. Please speak to any member of staff on the gateline.
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Induction Loop
Induction loops are at designated listening areas
Lift Details
Lift 1, Platform 1
Operational Announcements : There are audio announcements outside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width :
Lift 2, Platform 2 & 3
Operational Announcements :
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability :
Opening Width :
Lift 3, Platform 4
Operational Announcements :
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width :
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Putney Passenger Assistance Meeting Point 0
Location :
Gateline
The gateline is directly in front of you as you enter the station. Please speak to any member of staff on the gateline.
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Step-free category A Station - This station has step-free access to all platforms.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Wide aisle gate available.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Impaired Mobility Set Down, Nearest Accessible Stations
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Long stay accessible parking
Name : Long stay accessible parking
Accessible Spaces : 2
Accessible Location : via Lincoln Street
Parking : There is/are 1 accessible bay(s) available at this car parking location
Location : There is accessible parking outside the station
Duration : Parking is long stay
EV Accessible : There are No EV Charging points available in the accessible bays
EV Standard : There are no EV charging points in standard parking bays
Ramp : Ramps cannot be deployed from the rear or side of a vehicle
Help Point : There is no Help Point close to the accessible parking
Accessible Location : via Lincoln Street north entrance
Parking : There is/are 1 accessible bay(s) available at this car parking location
Location : There is accessible parking outside the station
Duration : Parking is long stay
EV Accessible : There are No EV Charging points available in the accessible bays
EV Standard : There are no EV charging points in standard parking bays
Ramp : Ramps cannot be deployed from the rear or side of a vehicle
Help Point : There is no Help Point close to the accessible parking
Cycle Storage Availability
Yes
Rail Replacement Services
To Barnes: Upper Richmond Road (A205) Bus Stop G
To Clapham Junction: Upper Richmond Road (A205) Bus Stop F
Taxi Rank
There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Help Points
Help points are available on all platforms
Helpline
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
24 Hours
Saturday
24 Hours
Sunday
24 Hours
Post Box
Yes
Printed Local Information
There is accessible printed information available
Toilets
Only accessible toilets are available. The National key toilets are located in the corridor beyond the gateline; these toilets are operated by a radar key.
This station does not offer
Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Request Stop, Shops, Refreshment Facilities, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
