Our Plan

Reimagine and transform our offering for customers


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Setting the highest standards and leading the way.

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Delivering our plan on time and budget.

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£500 million investment

Hello and welcome to TransPennine Express (TPE). We’re a train company that runs intercity services linking some of the biggest and best cities and towns across the North.

Between 2018 and 2020 we’re going to be delivering more than £500 million worth of investment in new trains, new routes and new products that will make travelling on our network easier and more inspiring.

All big visions need a plan - and ours is no different. We've devised a plan to guide us on our journey to transform our franchise and make life better for everyone - customers, colleagues, our stakeholders and all those Northern communities we know and love.

This plan is built on our strong commitment to corporate responsibility and drive to be the leader in safe, innovative, reliable and sustainable transport.

Our investment is focused across customer experience, transformation and growth, people, sustainability, health and safety, and business management. And you can learn all about it here...

What are we planning to deliver by 2020?

New and improved trains

  • 220 brand new intercity train carriages

  • New carriages will form 72% of our fleet and run at speeds of up to 125mph

  • More than £31m investment to upgrade our existing fleet, making them look and feel brand new

  More seats
  • 13m extra seats a year

  • 10,000 more morning and evening seats into key Northern cities (80% increase)

New and improved services

  • 55% increase in the number of services connecting the largest cities in the North of England and Scotland

  • New and improve connections: Liverpool - Scotland and Manchester - Newcastle/Edinburgh

  • More weekend services (24% more on Saturdays and 52% more on Sundays)

Investment in technology

  • Complimentary Wi-Fi on all trains by 2018

  • Free onboard entertainment system Exstream featuring the latest films, Box Sets and news

  • Major investments in mobile and smart ticketing

Newcastle to York

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Customer experience

Delivering a great experience at every stage of the journey

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Transformation & growth

More services, more seats and state of the art trains.

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Building a better future for our colleagues and customers.

Investing in people

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