Our Plan

Reimagine and transform our offering for customers

Newcastle to York

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Sustainability

Caring for the environment around us and measuring our impact.

Go green

Health & safety

Setting the highest standards and leading the way.

Safety first

Business management

Delivering our plan on time and budget.

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Customer experience

Delivering a great experience at every stage of the journey

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People

Building a better future for our colleagues and customers.

Investing in people

Diversity and Inclusion

Our commitment to build an inclusive culture

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