Our app is the ultimate travel buddy; book tickets, check live train times, and more.
We publish our Customer Report to give you a greater insight into the work we’ve carried out, as well as provide a sneak peek at what’s to come.
Below you’ll find our latest Customer Report published in October 2023.
As a rail operator that serves both the North of England and Scotland, we always look to find further opportunities to connect even more communities by rail.
Find out how we’ve performed during the past six months and what initiatives we've introduced to enhance our customers' experience.
We’ve already taken steps towards becoming greener- we are on track to reduce carbon emissions by 30 per cent by April 2023.
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