travelling with us

Coronavirus travel information to help our customers - updated 3rd December '20

Before you travel

Before you travel

Guidance for your journey

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On the train

On the train

Advice on what to do while travelling.

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Keeping you safe

Keeping you safe

Extra measures we are taking to keep you safe

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Timetables

Timetables

We are currently operating a reduced timetable. Please check your journey before you travel.

Check train timetables

How busy is your train

How busy is your train

See how busy your train is

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Assisted travel

Assisted travel

We are still offering travel assistance for your journey. Please let us know in advance and we’ll be happy to help.

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Manchester Airport

Manchester Airport

Advice on travelling to Manchester Airport

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Customer Refunds

Customer Refunds

Updated refund policy to help those impacted by the timetable changes.

Apply for a refund

FAQs

FAQs

Got a question? Chances are we've already got it covered.

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WIFI & ENTERTAINMENT

WIFI & ENTERTAINMENT

We offer complimentary WiFi & Entertainment on-board our services.

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Station information

Station information

Facilities, accessibility and onward travel from over 100 stations on our network.

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Routes

Routes

Check live departures and things to see and do along our most popular routes.

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