travelling with us

Coronavirus travel information to help our customers - updated 15th September '20

Before you travel

Before you travel

Guidance for your journey

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On the train

On the train

Advice on what to do while travelling.

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Keeping you safe

Keeping you safe

Extra measures we are taking to keep you safe

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Timetables

Timetables

We are currently operating a reduced timetable. Please check your journey before you travel.

Check train timetables

Assisted travel

Assisted travel

We are still offering travel assistance for your journey. Please let us know in advance and we’ll be happy to help.

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Manchester Airport

Manchester Airport

Advice on travelling to Manchester Airport

Customer Refunds

Customer Refunds

Updated refund policy to help those impacted by the timetable changes.

Apply for a refund

FAQs

FAQs

Got a question? Chances are we've already got it covered.

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WIFI & ENTERTAINMENT

WIFI & ENTERTAINMENT

We offer complimentary WiFi & Entertainment on-board our services.

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Station information

Station information

Facilities, accessibility and onward travel from over 100 stations on our network.

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Routes

Routes

Check live departures and things to see and do along our most popular routes.

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