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Major disruption at Glasgow Central Find out more
There are good disruptions on the TPE Network. Find out more
- updated at: 2:28 PMStatus
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Following a fire near Glasgow Central on Sunday 8th March, Glasgow Central station has partially reopened on Wednesday. However, TransPennine Express services between Glasgow Central and Carlisle will continue to be suspended until further notice due to a limited number of platforms being available. Customers who have booked tickets on our services will be able to travel with other train operators.
TransPennine Express services WILL NOT operate on the following routes in both directions until further notice:
Most Glasgow Central to Manchester Airport and Liverpool Lime Street services will either terminate or start at Carlisle. Please check your journey before you travel.
TransPennine Express WILL NOT be operating between Carlisle and Glasgow Central in both directions until the station is open in full.
You can use your ticket on the following services at no extra cost in both directions -
Advice for TransPennine Express first class ticket holders travelling on Avanti West Coast services:
Customers holding a first class ticket marked TPE or TransPennine Express only are advised to use Standard Premium accommodation on services operated by Avanti West Coast. Customers holding first class tickets that aren't specific to an operator may use First Class on Avanti West Coast services. Please speak to a member of staff if you require assistance to identify the correct accommodation for your ticket type.
Please be advised other operators are also affected by this disruption.
If your journey has been affected by this disruption, tickets dated from 09/03/2026 to 22/03/2026 (inclusive) can be used to travel up to and including 24/03/2026 at no extra cost.
Alternatively, if your train has been cancelled or you are unable to complete your journey, you can apply for a refund from your point of purchase.
We know cancellations can be frustrating, and often it can leave you feeling unsure of what your options are. The information below will help you get you on your way, as easily and quickly as possible.
If your train is cancelled, and you still wish to travel to your planned destination, you don't have to buy a new ticket to travel that day. You can:
• Board any Northern, TransPennine Express or LNER train that's heading in the same direction (within 2 hours)
If you no longer wish to travel, you can:
• Request a full refund from your point of purchase
If you can't travel on the train you planned to travel on, due to cancellation, you can also use a Northern, TransPennine Express or LNER service to get to your destination within two hours either side of the time of your cancelled service.
As long as you are travelling to the same destination as stated on your ticket and are travelling within two hours either side of the time of your cancelled service, all you'll need to show is your original train ticket. Then let the conductor/Train Manager know your original train was cancelled.
If the last service of the day is cancelled, you can get on any other service that gets you closer to your destination for a connection.
You can use any Northern, TransPennine Express or LNER service to get to your destination within two hours either side of the time of your cancelled service.
If there is still no option to travel after a cancelled last service, please speak to a member of staff or a help point who can give advice and travel information.
Where possible board any Northern, TransPennine Express or LNER train that's heading in the same direction.
If this is not possible, due to a cancelled train, please speak with a member of staff at your departure station who can advise travel arrangements.
If you travelled with us and reached your destination 15 or more minutes late, you are entitled to delay repay compensation.
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