Terms & Conditions
Fares advertised are correct at the time of publication and are based on Airport Advance standard single fares to Manchester Airport. Subject to availability, only valid on TPE services, buy in advance to avoid disappointment. Only valid on date and service stated on ticket. No refunds available.
You must endorse your ticket at the Manchester Airport station ticket office before you board the train.
Please note, that at least one hour is required from terminal to train (taking into account the time required to clear immigration, customs and baggage collection). Your ticket will not be endorsed should you not leave sufficient time to reach your chosen service before it departs. Your flight details will be verified in the event you are delayed
e-tickets
Texts are charged at the standard rate. Terms and conditions apply. Mobile tickets are only available on TPE services to Manchester Airport, when purchasing Airport Advance tickets through the TPExpress app. Other ticket options are available at train stations and tpexpress.co.uk.
Changes to travel plans
Changes to time or date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new one must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change. The origin, destination and Train Company or route shown on the ticket(s) must remain the same. The difference between the price paid and cost of the next suitable fare for the journey is payable, plus a £10 administration fee per person, per single ticket for each change to a journey. If customers change to a train on which a cheaper fare is available, the difference will not be refunded.
Reservations
Strict control arrangements apply and (free) seat reservations must be obtained for the throughout journey (where applicable) before the tickets are issued.
Easements
Tickets are train specific; however to accommodate inbound flight delays, journeys from John Lennon & Manchester Airports can be made on the next available Transpennine Express service up to 3 hours after the departure time stated on the ticket. Where no services depart within this time, the next TPE service may be used. Passengers wishing to use this must have their tickets endorsed at the Ticket Office before boarding the train. This is the only difference to other Advance tickets.
