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My role as Accessibility and Integration Manager is so varied it’s essentially a role of three parts. Firstly accessibility; I look at our stations and trains to make sure they’re accessible for all our passengers, working on new initiatives to enhance the experience for customers. Secondly transport integration; I look at how our services integrate with other modes of transport such as cycling, and make sure that our customers can get to their final destinations from the stations. And finally, I assist with communities; looking at how we volunteer and support the communities served by our trains.