Accessibility Information
There is information about accessibility
Accessible Parking
9
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Abbey Wood Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Height Adjusted Ticket Office Counter
There is no counter here
Impaired Mobility Set Down
Yes
Induction Loop
Induction loops are at designated listening areas
Lift Details
Lift 2 (B), Concourse (North)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide
Lift 6 (F), Platforms 1 & 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 5 (E), Platforms 3 & 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 3 (D), Concourse (South)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 4 (C), Concourse (South)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 1 (A), Concourse (North)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Abbey Wood Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Staff are available to assist from the first to last train.
Step Free Access
A, Compliant step-free access to all platform(s)
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Abbey Wood has a Secure Station accreditation.
This station does not offer
Accessible Public Telephones, Escalator Information, Nearest Accessible Stations, Wheelchairs Available
Airport
Services running to Heathrow Terminal 2&3 and 4. For services to Heathrow Terminal 5, please change at Whitechapel.
Bus Services
Transport for London Buses operate from outside the station.
Information to plan your onward journey is available in a printable format here.
Car Park - Long stay accessible parking
Name : Long stay accessible parking
Accessible Spaces : 3
Accessible Location : via Wilton road
Parking : There is/are 3 accessible bay(s) available at this car parking location
Location : There is accessible parking in a car park
Duration : Parking is long stay
EV Accessible : There are No EV Charging points available in the accessible bays
EV Standard : There are no EV charging points in standard parking bays
Ramp : Ramps can be deployed from the rear and side of a vehicle
Help Point : There is no Help Point close to the accessible parking
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
Towards Dartford - Bus stop D
Towards Plumstead - Bus stop C
Taxi Rank
There is taxi provision
Taxi rank, via Felixstowe Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, via Wilton Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)
Help Points
There are Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are no information points
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Coffee and confectionary
Toilets
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
