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All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help points are located on every platform
Step-free category B1 station - There is step free access to platform 1 (for trains to Weybridge) and platform 2 (for trains to Virginia Water and Staines).
Both platforms are accessed by shorts ramps of up to 1:8 gradient.
Interchange is via a 54 step footbridge or step-free via full-barrier level crossing at the end of the platforms (via ramps) which is approximately 65m.
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Staff Help Available, Wheelchairs Available
By entrance to platform 1
Information to plan your onward journey is available in a printable format
To Weybridge and Woking: Station Road (B3121) Bus Stop H by Level Crossing
To Virginia Water: Station Road (B3121) Bus Stop J
When the Level Crossing is closed, all buses will use Station Road (B3121) Bus Stop E outside Lloyds Bank.
Car Park, Taxi Rank
Please contact our Customer Service Centre on 0345 6000 650
Find WiFi Hotspots around Addlestone station
Left Luggage, Toilets