Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Accessibility Information
There is no information about accessibility
Accessible Parking
7
Accessible Booking Office Counter
disabled passenger will be offered assistance by station staff.
Customer Help Points
Aintree Passenger Assistance Meeting Point 0:
Assisted Travel Meeting Point
This is located inside the ticket office. Please check the opening times on the National Rail Enquiries website.
Height Adjusted Ticket Office Counter
There is no counter here
There is no Low-Level counter here
National Key Toilets
Yes
Passenger Assistance
Aintree Passenger Assistance Meeting Point 0
Location :
Assisted Travel Meeting Point
This is located inside the ticket office. Please check the opening times on the National Rail Enquiries website.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Category A: “This station has step free access to all platforms / the platform." Access to the Ormskirk bound platform is via a ramped overbridge
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
Bus Services
For onward travel information click here or contact the Traveline on 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 104
CCTV : Yes
Free Parking : Yes
Operator : Merseyrail
Telephone : 0151 555 1111
Email : comment@merseyrail.org
Cycle Storage Cctv
Yes
Cycle Storage Location
Car park
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
69 spaces
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
104
Rail Replacement Services
Ormskirk Road, Liverpool L9
This station does not offer
Car Hire, Cycle Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Meeting Point - Booking Office
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Yes - from help point
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
05:50:00.000 - 00:11:00.000
Sunday
08:11:00.000 - 00:11:00.000
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Cold drinks vending machine Food vending machine
Toilets
Yes
Waiting Room
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
