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Accessibility Information
There is no information about accessibility
Accessible Parking
1
Accessible Ticket Machines
Yes
Customer Help Points
Albrighton Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train team
Nearest Accessible Stations
Bilbrook, Telford Central
Passenger Assistance
Albrighton Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train team
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B3, step-free access only to some platforms
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, this may be in one direction only. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
Please note: Platform 1 is the only step free platform at Albrighton, which is used for trains towards Shrewsbury. Platform 2 towards Birmingham does not have step free access.
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 16
CCTV : No
Free Parking : No
Charging starts from 22 September 2019
Cycle Storage Spaces
5 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
16
Rail Replacement Services
Rail replacement vehicles will operate from Station Road, at the junction with Shaw Lane.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Help Points
Help Points are only available in limited locations
On both Platforms.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Left Luggage, Lost Property
Information Points
There are information points
Printed Local Information
There is printed information available
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -