Aldershot

Aldershot station
Station Road
Aldershot
Hampshire
GU11 1HN

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Station Message

The ticket office at Aldershot will be open 0810-1540 on Sunday 20 October, closing at 1940 on Monday 21 and Friday 25 October and closing at 1840 on Tuesday 22, Wednesday 23 and Saturday 26 October 2024.

Aldershot at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
  
  All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Points
  
  Customer Help points are located on every platform
- Height Adjusted Ticket Office Counter
- Induction Loop
- National Key Toilets
  
  The National key toilets are located on Platform 1 near the subway; these toilets are operated by a radar key. A radar key is available from station staff upon request. The accessible toilet is available during station staffed hours.
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 05:30 to 23:55 Saturday – 05:30 to 23:55 Sunday – 07:00 to 23:00
- Step Free Access
  
  Step-free category A Station. This station has step-free access to all platforms. Level access to Platform 1. Lifts to Platforms 2/3.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
Buying / collecting tickets
- Penalty Fares
  
  SW
- Prepurchase Collection
- Smartcards
  
  Aldershot ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
  
  SmartcardIssue : Yes
  SmartcardValidator : Yes
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 06:20 to 21:18 Saturday – 06:20 to 21:18 Sunday – 07:35 to 18:55
  
  The ticket office is located on Platform 1.
  Ticket Vending Machines are located outside station near ticket office entrance.
Getting to / from the station
- Car Park
  
  Aldershot Car Park - 207 spaces
  Car Parking Charges
  Off-peak ticket: £4.20
  Per Hour ticket: £1.40
  Daily ticket: £8.50
  Weekly ticket: £33.90
  Monthly ticket: £119.70
  Three Monthly ticket: £359.10
  Annual ticket: £1,197.00
  Saturday: £4.20
  Sunday: £4.20
  
  RingGo Code 2025.
  Hourly rate available from 1200 from RingGo ONLY.
  Bank Holiday £4.20.
  Off-Peak from 1200 Monday to Friday.
  Weekend ticket available from 0001 Friday until 0359 Tuesday £12.60.
- Cycle Storage
  
  Storage Space: 39 spaces
  Cycle Shelter Provided: Yes
  Cctv: true
  Storage location:
  Platform 1 and car park
- Onward Travel
  
  Local buses no longer stop at the station. The nearest stop is in the town, approximately 10 minutes walk away.
  Information to plan your onward journey is available in a printable format here
- Rail Replacement Services
  
  Station Forecourt by bus station
- Taxi Rank
  
  Taxi Rank in the station forecourt.
Staffing and general services
- Customer Service
  
  Please contact our Customer Services Department on 0345 6000 650
- Lost Property
  
  Monday to Friday – 07:30 to 19:00 Weekend – Closed All Bank Holidays – Closed
  
  Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Aldershot.
- Staffing Level
  
  Fulltime
- This station does not offer
  
  Left Luggage
Station Facilities
- Atm Machine
- Baby Change
- Refreshment Facilities
  
  Vending machines on platform 1 and another on platform 2/3 that offer chocolates, soft drinks and water. There is also a coffee shop (coffee bean) in front of the station that sells hot and cold drinks, pastries, snacks and hot sandwiches.
- Toilets
  
  The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
- Waiting Room
  
  Platforms 1 & 2/3. Waiting rooms are heated and seating complies with the Joint Code of Practice. All waiting rooms have step-free access.
- WiFi
  
  Find WiFi Hotspots around Aldershot station
- This station does not offer
  
  First Class Lounge

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Aldershot

Station Message

Aldershot at a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Height Adjusted Ticket Office Counter

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Onward Travel

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Staffing Level

This station does not offer

Atm Machine

Baby Change

Refreshment Facilities

Toilets

Waiting Room

WiFi

This station does not offer

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