Alexandra Palace

Alexandra Palace station
Station Road
Alexandra Park
Greater London
N22 7ST
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Alexandra Palace at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Ticket Machines

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Customer Help Points

The Assistance Meeting Point is in the Ticket Hall, next to the taxi office.

Induction Loop

Yes

Staff Help Available

Monday to Sunday – 24 hours

Staffed from first to last train.

This station does not offer

Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Ramp For Train Access, Step Free Access, Wheelchairs Available

Penalty Fares

Applicable Operators: Thameslink, Great Northern

Prepurchase Collection

Yes

Smartcards

For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.


SmartcardIssue : Yes
SmartcardTopup : No
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:15 to 12:40 Saturday – 09:00 to 15:25 Sunday – Closed

Bus Services

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

Located inside the booking office, and opposite booking office.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage Spaces

5 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Please click the link for details regarding the rail replacement bus location.

Taxi Rank

A taxi rank is available at the front of the station.

This station does not offer

Car Park

Lost Property

Monday to Sunday – 24 hours

Staffing Level

Part time

This station does not offer

Customer Service, Left Luggage

Atm Machine

Yes

Refreshment Facilities

Yes

Waiting Room

A heated waiting room is available on platforms 3 & 4, during staffed hours.

This station does not offer

Baby Change, First Class Lounge, Toilets, WiFi

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Departures and arrivals from Alexandra Palace

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