Andover station Station Approach Andover Hampshire
SP10 3HW
Accessible Booking Office Counter
Yes
Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help Points
Customer Help points are located on every platform
Impaired Mobility Set Down
Yes
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
Step-free category B2 Station - Level access to Platform 2 (for trains towards Salisbury). Also short ramp at 1:7 gradient from lower car park level. Underpass with long and steep ramps at approx 1:8 gradient to Platform 1 (for trains towards London).
A staff operated powered wheelchair is available for use at the station to assist passengers who have difficulty using the slopes. Please speak to a member of staff or contact our Assisted Travel team.
This station does not have a Customer Information Screens. It only has a PA system to announce train services.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
RingGo Code 2000.
10 EV Charging stations.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £4.50
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £13.50.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 2
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
132 spaces
Cycle Storage Type
Compound, Wheel Racks
Rail Replacement Services
Southbound and Northbound buses will stop directly outside the main station exit.
Taxi Rank
Yes
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Lost Property
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Andover.
Staffing Level
Part time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Baby changing facilities in toilets on Platform 2.
Refreshment Facilities
Yes
Toilets
The toilets are located on both platforms. A National key toilet is located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request.
Waiting Room
Both platforms
This station does not offer
First Class Lounge
Time
Platform
Operator
Cancelled -
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