Accessibility Information
There is information about accessibility
Accessible Parking
1
Accessible Ticket Machines
Yes
Customer Help Points
Ash Passenger Assistance Meeting Point 0:
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
Yes
Induction Loop
Induction loops are throughout this station
Nearest Accessible Stations
Aldershot
Passenger Assistance
Ash Passenger Assistance Meeting Point 0
Location :
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Step Free Access
B2, (refer to quick reference guide)
Step-free category B2 Station - Level access to Platform 1 (for trains towards Guildford). Short ramp (gradient approx. 1:8, sharp turn that might cause difficulties to some wheelchair/mobility scooter users) to Platform 2 (for trains towards Ascot). Access between platforms via level crossing only (full barrier) approximately 85m.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Ash Car Park - from 18 October 2026
Name : Ash Car Park - from 18 October 2026
Spaces : 0
CCTV : No
Free Parking : No
RingGo Code 77465.
Hourly rate available from 1200 Monday to Friday and all day Saturday and Sunday from ScanPay and RingGo ONLY. Off-Peak from 1200 Monday to Friday.
Bank Holiday £3.20.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Register for Complimentary Blue Badge Parking.
Cycle Storage Cctv
Yes
Cycle Storage Location
6 cycle lockers available.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Racks, Lockers
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
18
Rail Replacement Services
Ash Church Road (A323) - Aldershot side of Level Crossing
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Customer Services Department on 0345 6000 650
Help Points
Customer Help points are located on every platform
Helpline
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is accessible printed information available
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:30:00.000 - 11:30:00.000
Sunday
Unavailable
WiFi
Find WiFi Hotspots around Ash station
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys
Time
Platform
Operator
Cancelled -
