Ashford (Surrey)

Ashford (Surrey) station
Station Approach
Ashford
Surrey
TW15 2QN

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Ashford (Surrey) at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Ticket Machines
  
  All South Western railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Points
  
  Customer Help points are located on every platform
- Induction Loop
- National Key Toilets
  
  The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 06:30 to 10:30 Weekend – Closed
- Step Free Access
  
  Step-free category B2 Station. Near-level access to Platform 2 (for trains towards Staines) via main entrance or side gate. Step-free access to Platform 1 (for trains towards London) via separate entrance from long footpath, and short ramp at approx 1:15 gradient. Step-free access between platforms is only via the street (approx 620m).
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  
  SW
- Prepurchase Collection
- Smartcards
  
  Ashford ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
  
  SmartcardIssue : Yes
  SmartcardValidator : Yes
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 06:25 to 13:25 Saturday – 08:00 to 14:00 Sunday – 08:55 to 16:25
  
  The ticket office is located on Platform 2.
  Ticket Vending Machines are located near the station entrance and on platform 1.
Getting to / from the station
- Car Park
  
  Ashford Car Park - 92 spaces
  Car Parking Charges
  Off-peak ticket: £3.00
  Per Hour ticket: £1.00
  Daily ticket: £6.00
  Weekly ticket: £23.90
  Monthly ticket: £84.70
  Three Monthly ticket: £254.10
  Annual ticket: £847.00
  Saturday: £3.00
  Sunday: £3.00
  
  RingGo Code 2036.
  Hourly rate available from 1200 from RingGo ONLY.
  Bank Holiday £3.00.
  Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £9.00.
- Cycle Storage
  
  Storage Space: 24 spaces
  Cycle Shelter Provided: No
  Cctv: false
  Storage location:
  Car park
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Rail Replacement Services
  
  Woodthorpe Road - London Transport bus stops
- This station does not offer
  
  Taxi Rank
Staffing and general services
- Customer Service
  
  Please contact our Customer Service Centre on 0345 6000 650
- Lost Property
  
  Monday to Friday – 07:30 to 19:00 Weekend – Closed All Bank Holidays – Closed
  
  Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Ashford.
- Staffing Level
  
  Parttime
- This station does not offer
  
  Left Luggage
Station Facilities
- Refreshment Facilities
  
  Coffee Shop
- Toilets
  
  The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- Waiting Room
  
  The waiting room is only opening during ticket office opening hours.
- WiFi
- This station does not offer
  
  Atm Machine, Baby Change, First Class Lounge

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Ashford (Surrey)

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Ashford (Surrey)

Ashford (Surrey) at a glance

Station details

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Onward Travel

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Staffing Level

This station does not offer

Refreshment Facilities

Toilets

Waiting Room

WiFi

This station does not offer

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Ashford (Surrey)

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