Ashtead

Ashtead station
Woodfield Lane
Ashtead
Surrey
KT21 2DR
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Ashtead at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Ticket Machines

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Customer Help Points

The Assistance Meeting Point is by the Ticket Office.

Impaired Mobility Set Down

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station

Induction Loop

Yes

Ramp For Train Access

A staff-operated ramp is required for step-free access between train and platform at this station.

Staff Help Available

Monday to Friday – 05:30 to 00:00 Saturday – 06:50 to 00:00 Sunday – 07:30 to 00:00

Step Free Access

This is a Category B1 station: Step-free access to platforms. Interchange between platforms via level crossing. Step free access to coffee stall on platform 1 - limited times only.

The Assistance Meeting Point is by the Ticket Office.

This station does not offer

Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available

Penalty Fares

Applicable Operators: Southern

Prepurchase Collection

Yes

Smartcards

For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.


SmartcardIssue : Yes
SmartcardTopup : No
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:40 to 20:00 Saturday – 07:50 to 14:25 Sunday – 09:10 to 16:45

Bus Services

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Car Park

Station Car Park - 240 spaces
Monday to Sunday – 24 hours

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

The cycle stands are located in the car park.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage Spaces

100 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Please click the link for details regarding the rail replacement bus location.

This station does not offer

Taxi Rank

Customer Service

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Left Luggage

Baby Change

Facilties may only be available when the station is staffed.

Refreshment Facilities

Yes

Toilets

Yes

Waiting Room

There is a heated waiting room located on Platforms 2/3 which has step-free access.

The waiting room may only be open during staffed hours.

This station does not offer

Atm Machine, First Class Lounge, WiFi

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Departures and arrivals from Ashtead

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