Accessibility Information
There is information about accessibility
Accessible Parking
3
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Ashton-under-Lyne Passenger Assistance Meeting Point 0:
Ticket Office
Located on the station platforms within the central waiting room area. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Lift Details
Lift 3, Island Platform
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Nearest Accessible Stations
Guide Bridge, Stalybridge
Passenger Assistance
Ashton-under-Lyne Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located on the station platforms within the central waiting room area. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Kerb at station front, through the underpass (20 paces), turn right and up a ramp (42 paces, 1:8 slope) to the ticket office. Lift also available from the first to last train.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Taxis, Escalator Information, Impaired Mobility Set Down, Induction Loop, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 25
CCTV : No
Free Parking : Yes
Operator : Northern
Telephone : 0800 200 6060
Email : enquiries@northernrailway.co.uk
Cycle Hire
Cycle Storage Type
Compounds
Cycle Storage Availability
Yes
Parking Spaces
25
Rail Replacement Maps
Ashton-under-Lyne Rail Replacement Bus Map - https://images.nationalrail.co.uk/e8xgegruud3g/4DgNxTwW3rzsi8rKnubwqC/92d70b3e9b541bac504920cc5cde8b12/Ashton-Under-Lyne_Pic.jpg
Rail Replacement Services
Pick Up / Drop Off in Station Car Park.
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This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Drop Off Pick Up, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
There are Help Points
Outside ticket office
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Information Available, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:55:00.000 - 20:05:00.000
Sunday
Unavailable
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Toilets
A key is available from the Booking Office upon request.
Waiting Room
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
