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Aston station Lichfield Road Aston West Midlands
B6 7PR
The lifts are out of order between platform 1 and the exit at Aston station.
If you might need extra help to re-arrange your travel plans because of this, please get in touch: by phone on Freephone 0800 024 8998; or Next Generation Text: 18001 0800 024 8998.
Accessible Public Telephones
Public telephones are not accessible
Accessible Taxis
Accessible taxis are not available
Customer Help Points
On both platforms
Impaired Mobility Set Down
Lifts to both platforms
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Step Free Access
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955Â
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.Â
This station does not offer
Accessible Booking Office Counter, Accessible Ticket Machines, National Key Toilets, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Sheltered
No
Rail Replacement Services
Rail replacement vehicles will operate from the public service bus stop on Lichfield Road, under the railway bridge, near to the bottom of the stairs for Platform 1.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
Taxi Rank
Midland 0121 327 2000 Nationwide 0121 685 8888 Alpha 0121 327 3691
This station does not offer
Car Park, Cycle Storage Location, Cycle Storage Spaces
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Aston Station is accredited by the Secure Station Scheme**
Lost Property
No
Staffing Level
Part time
This station does not offer
Left Luggage
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, WiFi
Time
Platform
Operator
Cancelled -