Accessibility Information
There is information about accessibility
Accessible Parking
5
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Attleborough Passenger Assistance Meeting Point 0:
Platform
Meeting point is on the platform. Unstaffed station, assistance provided by conductor.
Nearest Accessible Stations
Norwich
Passenger Assistance
Attleborough Passenger Assistance Meeting Point 0
Location :
Platform
Meeting point is on the platform. Unstaffed station, assistance provided by conductor.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Step Free Access
B1, (refer to quick reference guide)
This station has step free access to both platforms but from different locations on Station Road, with approximately 30-40 metres between the entrances to each platform from the roadside. The station is split by a busy road with a platform on either side.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Ticket Barriers, Wheelchairs Available
Car Park - Station Car Park
Name : Station Car Park
Spaces : 80
CCTV : No
Free Parking : No
Daily : £3.00
Annual : £328.00
Operator : Saba Park Services UK Limited
Telephone : 0330 123 5247
Email : customersupport.uk@sabagroup.com
Cycle Storage Location
There are four cycle stands that can be accessed from the station car park, located to the left of the former station buildings behind Platform 1 (for trains towards Wymondham and Norwich). A sheltered cycle parking area providing five cycle stands is on Platform 2 (for trains towards Thetford, Ely, and Cambridge), between the entrance to this platform and the canopy.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
18 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
80
Rail Replacement Services
Rail replacement bus services pick up and drop off on Station Road, by the entrance to the station car park.
This station does not offer
Airport, Bus Services, Car Hire, Cycle Hire, Cycle Storage Cctv, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help Points
Help Points are only available in limited locations
Help points can be found at the following location(s):
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is no printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
