Accessibility Information
There is information about accessibility
Accessible Parking
6
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Aylesbury Assistance Meeting Point:
The assistance meeting point is located by the Ticket Office in the main station building.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
In front of station
Lift Details
Lift 1, Platform 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 2, Platforms 1 & 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths greater than 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Aylesbury Assistance Meeting Point
Location :
The assistance meeting point is located by the Ticket Office in the main station building.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Passenger Assistance Meeting Point is in the booking office.
Staff are available to help at this station during train running hours
Step Free Access
A, Compliant step-free access to all platform(s)
Step Free Access Category A. Step free access to platforms via lifts.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
This station does not offer
Escalator Information, Induction Loop, Nearest Accessible Stations, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 301
CCTV : No
Free Parking : No
The weekday off peak start time is 1200 at this station.
RingGo Location Code: 2609 what3words: ///coach.hails.month
Cycle Storage Cctv
Yes
Cycle Storage Location
By the car park entrance to Platform 3.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
150 spaces
Cycle Storage Type
Stands, Racks, Lockers
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
301
Rail Replacement Services
From the front of the station.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
03456 005 165 (0800 to 2000, daily except Christmas Day)
Help Points
There are Help Points
Induction loops are not available at Help Points
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
04:45:00.000 - 21:00:00.000
Saturday
06:00:00.000 - 21:00:00.000
Sunday
07:00:00.000 - 20:30:00.000
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Yes
Toilets
In ticket office. Accessible toilet located on Platform 3 and is available during train running hours.
Opening hours for toilets in the ticket office:
Mon-Fri = 0600 - 2200
Sat = 0640 - 1800
Sun = 0810 - 1730
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 22:00:00.000
Saturday
06:40:00.000 - 18:00:00.000
Sunday
08:10:00.000 - 17:30:00.000
WiFi
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Request Stop, Shops, Trolleys
Time
Platform
Operator
Cancelled -
